Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2025

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 3 3 3 3 3 3 4 3 3 28
2 3 3 3 3 3 3 3 3 3 27
3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 42
4 3 3 3 3 3 3 3 3 3 27
5 3 3 3 3 3 3 3 3 3 27
6 3 3 3 3 3 3 3 3 3 27
7 3 3 4 3 3 3 4 3 3 29
8 3 3
9 3 3 4 4 4 4 4 4 4 34
10 3 4 4 3 4 4 4 4 4 34
11 3 3 3 2 4 3 3 3 3 27
12 3 3 2 3 3 3 3 3 3 26
13 4 4 4 3 4 4 4 4 4 35
14 4 4 4 4 4 4 4 4 4 36
Total
44
42
58
40
44
43
45
43
43
 402
Rata-Rata Pertanyaan
3.14
3.00
4.14
2.86
3.14
3.07
3.21
3.07
3.07
 28.7
Rata-Rata Unsur
44 / 1 = 44.00
44.00 / 14 = 3.14
42 / 1 = 42.00
42.00 / 14 = 3.00
58 / 1 = 58.00
58.00 / 14 = 4.14
40 / 1 = 40.00
40.00 / 14 = 2.86
44 / 1 = 44.00
44.00 / 14 = 3.14
43 / 1 = 43.00
43.00 / 14 = 3.07
45 / 1 = 45.00
45.00 / 14 = 3.21
43 / 1 = 43.00
43.00 / 14 = 3.07
43 / 1 = 43.00
43.00 / 14 = 3.07
28.71
Rata-Rata Tertimbang Unsur
44.00 / 14 = 3.14
3.14 X (1/9)
3.14 X 0.111 = 0.35
42.00 / 14 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
58.00 / 14 = 4.14
4.14 X (1/9)
4.14 X 0.111 = 0.46
40.00 / 14 = 2.86
2.86 X (1/9)
2.86 X 0.111 = 0.32
44.00 / 14 = 3.14
3.14 X (1/9)
3.14 X 0.111 = 0.35
43.00 / 14 = 3.07
3.07 X (1/9)
3.07 X 0.111 = 0.34
45.00 / 14 = 3.21
3.21 X (1/9)
3.21 X 0.111 = 0.36
43.00 / 14 = 3.07
3.07 X (1/9)
3.07 X 0.111 = 0.34
43.00 / 14 = 3.07
3.07 X (1/9)
3.07 X 0.111 = 0.34
3.19
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
44
3.14
0.35
2
Prosedur
1
42
3.00
0.33
3
Waktu Pelayanan
1
58
4.14
0.46
4
Kesesuaian Biaya Pelayanan
1
40
2.86
0.32
5
Produk Spesifikasi Jenis Pelayanan
1
44
3.14
0.35
6
Kompetensi Pelaksana
1
43
3.07
0.34
7
Perilaku Pelaksana
1
45
3.21
0.36
8
Penanganan Pengaduan, Saran dan Masukan
1
43
3.07
0.34
9
Sarana Dan Prasarana
1
43
3.07
0.34
Indexs Survey Kepuasan Masyarakat 3.19 ( Baik )
Konversi 79.76
Mutu Pelayanan B (Baik)