Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2026

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 4 4 4 3 4 4 4 35
2 4 4 3 4 4 4 4 4 4 35
3 4 4 4 4 4 4 4 4 4 36
4 4 4 4 4 4 4 4 4 4 36
5 3 3 4 4 4 4 4 4 4 34
6 4 3 4 4 4 3 4 4 4 34
7 3 3
Total
26
22
23
24
24
22
24
24
24
 213
Rata-Rata Pertanyaan
3.71
3.14
3.29
3.43
3.43
3.14
3.43
3.43
3.43
 30.43
Rata-Rata Unsur
26 / 1 = 26.00
26.00 / 7 = 3.71
22 / 1 = 22.00
22.00 / 7 = 3.14
23 / 1 = 23.00
23.00 / 7 = 3.29
24 / 1 = 24.00
24.00 / 7 = 3.43
24 / 1 = 24.00
24.00 / 7 = 3.43
22 / 1 = 22.00
22.00 / 7 = 3.14
24 / 1 = 24.00
24.00 / 7 = 3.43
24 / 1 = 24.00
24.00 / 7 = 3.43
24 / 1 = 24.00
24.00 / 7 = 3.43
30.43
Rata-Rata Tertimbang Unsur
26.00 / 7 = 3.71
3.71 X (1/9)
3.71 X 0.111 = 0.41
22.00 / 7 = 3.14
3.14 X (1/9)
3.14 X 0.111 = 0.35
23.00 / 7 = 3.29
3.29 X (1/9)
3.29 X 0.111 = 0.37
24.00 / 7 = 3.43
3.43 X (1/9)
3.43 X 0.111 = 0.38
24.00 / 7 = 3.43
3.43 X (1/9)
3.43 X 0.111 = 0.38
22.00 / 7 = 3.14
3.14 X (1/9)
3.14 X 0.111 = 0.35
24.00 / 7 = 3.43
3.43 X (1/9)
3.43 X 0.111 = 0.38
24.00 / 7 = 3.43
3.43 X (1/9)
3.43 X 0.111 = 0.38
24.00 / 7 = 3.43
3.43 X (1/9)
3.43 X 0.111 = 0.38
3.38
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
26
3.71
0.41
2
Prosedur
1
22
3.14
0.35
3
Waktu Pelayanan
1
23
3.29
0.37
4
Kesesuaian Biaya Pelayanan
1
24
3.43
0.38
5
Produk Spesifikasi Jenis Pelayanan
1
24
3.43
0.38
6
Kompetensi Pelaksana
1
22
3.14
0.35
7
Perilaku Pelaksana
1
24
3.43
0.38
8
Penanganan Pengaduan, Saran dan Masukan
1
24
3.43
0.38
9
Sarana Dan Prasarana
1
24
3.43
0.38
Indexs Survey Kepuasan Masyarakat 3.38 ( Baik )
Konversi 84.52
Mutu Pelayanan B (Baik)