Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2026

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 3 3 4 4 4 4 4 4 34
2 4 4 4 4 4 4 4 4 4 36
3 4 4 4 4 3 3 3 3 3 31
4 3 4 3 3 3 3 3 3 3 28
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 3 3 3 3 3 3 3 3 3 3 3 33
9 4 4 4 3 4 4 4 4 4 35
10 3 3 3 4 3 3 3 3 3 3 31
11 4 3 3 3 3 3 4 3 4 30
12 3 4 4 4 4 4 4 4 4 35
Total
47
44
44
43
49
43
44
43
44
 401
Rata-Rata Pertanyaan
3.92
3.67
3.67
3.58
4.08
3.58
3.67
3.58
3.67
 33.42
Rata-Rata Unsur
47 / 1 = 47.00
47.00 / 12 = 3.92
44 / 1 = 44.00
44.00 / 12 = 3.67
44 / 1 = 44.00
44.00 / 12 = 3.67
43 / 1 = 43.00
43.00 / 12 = 3.58
49 / 1 = 49.00
49.00 / 12 = 4.08
43 / 1 = 43.00
43.00 / 12 = 3.58
44 / 1 = 44.00
44.00 / 12 = 3.67
43 / 1 = 43.00
43.00 / 12 = 3.58
44 / 1 = 44.00
44.00 / 12 = 3.67
33.42
Rata-Rata Tertimbang Unsur
47.00 / 12 = 3.92
3.92 X (1/9)
3.92 X 0.111 = 0.44
44.00 / 12 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
44.00 / 12 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
43.00 / 12 = 3.58
3.58 X (1/9)
3.58 X 0.111 = 0.40
49.00 / 12 = 4.08
4.08 X (1/9)
4.08 X 0.111 = 0.45
43.00 / 12 = 3.58
3.58 X (1/9)
3.58 X 0.111 = 0.40
44.00 / 12 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
43.00 / 12 = 3.58
3.58 X (1/9)
3.58 X 0.111 = 0.40
44.00 / 12 = 3.67
3.67 X (1/9)
3.67 X 0.111 = 0.41
3.71
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
47
3.92
0.44
2
Prosedur
1
44
3.67
0.41
3
Waktu Pelayanan
1
44
3.67
0.41
4
Kesesuaian Biaya Pelayanan
1
43
3.58
0.40
5
Produk Spesifikasi Jenis Pelayanan
1
49
4.08
0.45
6
Kompetensi Pelaksana
1
43
3.58
0.40
7
Perilaku Pelaksana
1
44
3.67
0.41
8
Penanganan Pengaduan, Saran dan Masukan
1
43
3.58
0.40
9
Sarana Dan Prasarana
1
44
3.67
0.41
Indexs Survey Kepuasan Masyarakat 3.71 ( Sangat Baik )
Konversi 92.82
Mutu Pelayanan A (Sangat Baik)