Data Tabulasi Survey Kepuasan Masyarakat

Unit Pelayanan : (Kesiswaan) Pendaftaran Peserta Didik Baru

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2026

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 3 3 3 3 3 3 3 3 3 27
2 3 4 4 4 4 4 4 4 4 35
3 4 4 4 4 4 4 4 4 4 36
4 3 3 3 3 3 3 3 3 3 27
5 3 2 4 3 3 4 4 4 4 31
6 3 3 3 3 3 3 3 3 3 27
7 4 4 4 3 3 4 4 4 3 33
8 4 4 4 4 4 4 4 4 4 36
9 3 3 3 3 3 3 3 3 3 27
10 4 3 4 2 3 3 4 3 3 29
11 3 3 4 4 3 4 4 4 3 32
12 4 4 4 4 4 4 4 4 4 36
13 4 4 4 3 4 4 4 4 4 35
14 3 3 3 3 2 3 3 3 3 26
15 4 4 4 4 4 4 4 4 4 36
16 4 4 4 3 4 3 4 4 3 33
17 4 4 4 4 4 4 4 4 4 36
18 3 3 3 3 3 3 3 3 3 27
19 4 3 4 3 3 4 4 4 4 33
20 4 4 4 4 4 4 4 4 4 36
21 3 3 4 3 3 3 3 3 3 28
22 3 3 3 3 3 3 3 4 3 28
23 2 4 4 3 3 3 2 3 3 27
Total
79
79
85
76
77
81
82
83
79
 721
Rata-Rata Pertanyaan
3.43
3.43
3.70
3.30
3.35
3.52
3.57
3.61
3.43
 31.34
Rata-Rata Unsur
79 / 1 = 79.00
79.00 / 23 = 3.43
79 / 1 = 79.00
79.00 / 23 = 3.43
85 / 1 = 85.00
85.00 / 23 = 3.70
76 / 1 = 76.00
76.00 / 23 = 3.30
77 / 1 = 77.00
77.00 / 23 = 3.35
81 / 1 = 81.00
81.00 / 23 = 3.52
82 / 1 = 82.00
82.00 / 23 = 3.57
83 / 1 = 83.00
83.00 / 23 = 3.61
79 / 1 = 79.00
79.00 / 23 = 3.43
31.35
Rata-Rata Tertimbang Unsur
79.00 / 23 = 3.43
3.43 X (1/ 9)
3.43 X 0.11 = 0.38
79.00 / 23 = 3.43
3.43 X (1/ 9)
3.43 X 0.11 = 0.38
85.00 / 23 = 3.70
3.70 X (1/ 9)
3.70 X 0.11 = 0.41
76.00 / 23 = 3.30
3.30 X (1/ 9)
3.30 X 0.11 = 0.37
77.00 / 23 = 3.35
3.35 X (1/ 9)
3.35 X 0.11 = 0.37
81.00 / 23 = 3.52
3.52 X (1/ 9)
3.52 X 0.11 = 0.39
82.00 / 23 = 3.57
3.57 X (1/ 9)
3.57 X 0.11 = 0.40
83.00 / 23 = 3.61
3.61 X (1/ 9)
3.61 X 0.11 = 0.40
79.00 / 23 = 3.43
3.43 X (1/ 9)
3.43 X 0.11 = 0.38
3.48
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
79
3.43
0.38
2
Prosedur
1
79
3.43
0.38
3
Waktu Pelayanan
1
85
3.70
0.41
4
Kesesuaian Biaya Pelayanan
1
76
3.30
0.37
5
Produk Spesifikasi Jenis Pelayanan
1
77
3.35
0.37
6
Kompetensi Pelaksana
1
81
3.52
0.39
7
Perilaku Pelaksana
1
82
3.57
0.40
8
Penanganan Pengaduan, Saran dan Masukan
1
83
3.61
0.40
9
Sarana Dan Prasarana
1
79
3.43
0.38
Indeks Survey Kepuasan Masyarakat 3.48 ( Baik )
Konversi 87.08
Mutu Pelayanan B (Baik)